Shipping policy

1. Order Processing Time All orders placed on the Cartlix official website are processed and dispatched within 1 to 2 business days (excluding weekends and public holidays). You will receive a confirmation email with a tracking link as soon as your shipping label is created.

2. Shipping Rates & Delivery Estimates We partner with reliable courier services to ensure your skincare products reach you safely.

• Standard Delivery: Typically takes 3 to 7 business days across India, depending on your pin code.

• Shipping Charges: We offer Free Standard Shipping on all orders above ₹499. For orders below this threshold, a flat standard shipping fee will be calculated and displayed at checkout.

3. Delayed Deliveries While we strive to meet all delivery estimates, occasional delays may occur due to high order volumes, extreme weather conditions, or carrier logistical issues. If your order is significantly delayed, please contact our support team with your order number.